Hegel
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Free Shipping Available On All Orders Over $150
Product Description
In a world full of options for downloading music, sound formats, compression methods, and streaming services, putting on some music can feel overwhelming. What should be easy and enjoyable, suddenly becomes complex and stressful. Playing a CD on the Viking is not. It is only joy. Viking is a true native 16/44.1 CD player developed from the ground up for optimal performance on standard (Redbook) CDs. It is designed to deliver the most faithful sound reproduction possible by optimizing its components to deliver a high-quality output that is true to the original recording.
We have called our CD player Viking because, much like our ancient Norse forefathers, we are improving on existing technology. When the Viking era began, boats had been around for thousands of years. What the Vikings did was perfect the design. Their longboats could not only sail near the coasts but also traverse the open oceans. The improvements they made took the Vikings to new shores and even new continents. The CD technology might be old, but we believe that when perfected, it is still the best digital medium available.
At first glance Viking might seem simple, but with simplicity comes excellence. Because Viking is focused solely on playing Redbook CDs it can reach unprecedented levels of fidelity. By doing only one thing there are no trade-offs. Viking consists only of high-quality components designed specifically for the task, and that makes this CD player sound truly astounding.
Viking uses a dedicated laser and CD drive to ensure optimal reading of the data. It is also equipped with a state-of-the-art DAC that delivers high-quality digital-to-analog conversion with minimal distortion, making it possible to hear all the nuances and subtleties in the music. The Viking does not upsample or tamper with the signal in any way. Because by leaving the signal as it is on the disc, the already excellent DAC is optimized to perform at its absolute best.
The drive and the DAC are directly controlled by our unique Master clock system, ensuring perfect timing between the two. Using a quartz crystal with very low phase noise and our patented SoundEngine technology, the Hegel-designed discrete clock in the Viking reduces jitter to an absolute minimum. The Viking CD player also features an OLED display that is specifically selected for its low noise, resulting in a clearer and more detailed sound. The analog stage in Viking is developed specifically for this model. It incorporates both our analog low pass filter and Line Driver technology, ensuring fully balanced and noise-free handling of the signal all the way to your amplifier.
One of the most notable features of the Viking CD player is its cabinet design. The sleek design of Viking matches the P30A and H30A for a modern and cohesive look. But the design choices are not only aesthetical. A very reliable slot in drive and a well-engineered and solid build means this player will last for years and years. The Viking CD player has one pair of balanced XLR outputs, one pair of unbalanced RCA outputs, and one BNC digital true 75 Ohm output, making it easy to operate and integrate into any audio system. The player also has an auto-standby feature for greater convenience, and it comes with Hegel’s solid aluminum RC8 remote that can also control all other Hegel products.
The Hegel Viking is a top-of-the-line CD player designed to deliver the most faithful sound reproduction possible. With its mechanical design, advanced digital technology, our unique Master clock system, and superb analog stage, Viking is a must-have for any audiophile who wants to experience music in its purest form. Viking is a peak-performance machine. It is designed to do one thing and one thing only: To capture every single aspect of the music you are listening to. Hegel Viking is the best CD player we have ever made.
Shipping
SHIPPING & PROCESSING
We offer free regular shipping on most orders of $150 and above (before applicable taxes, fees and promotional discounts). Some restrictions may apply.
Televisions, projector screens, seating and furniture are only available for in store pickup or local delivery only. Click to see delivery radius here.
Clearance items and trade-in/consignment items do not qualify for free shipping.
All new products are shipped in their original manufacturer's cartons with appropriate packaging (unless otherwise specified) and are able to be shipped anywhere without concern for damage of the product due to shipping.
All shipments are insured for the value of the transaction from shipping damages.
If the shipment arrives substantially damaged, the shipment should be photographed, refused, and you should contact the store at 905-898-7133 immediately.
Any shortage or internal damage must be reported within 48 hours via email to info@liptons.ca. If internal product damage is found, we will contact you with return and replacement instructions and options.
Processing/Shipping Time
Orders are typically processed within 2 business days. Please note that orders placed after 1pm EST are processed the next business day.
- Standard Delivery for in stock items is between 2-3 business days in Ontario & Quebec, 3-5 business days for Eastern Canada and 4-7 business days for Western Canada. Northern or remote Canadian customers should contact us to confirm shipping availability and costs. During peak sales periods (for example Black Friday, Cyber Monday and Boxing Day/Week) up to an additional 5 (five) business days may be needed.
- Items not in stock will be shipped to our Newmarket store and then shipped to you. Turnaround time may depend on the manufacturer/distributor. If a manufacturer or distributor has stock of the item, then we can normally expect to receive the product within 10 business days at which point we will immediately ship it to you.
- If we become aware that delivery time to you will exceed 16 business days we will contact you to confirm the order or review options.
Restrictions
The following are our shipping restrictions:
- Shipping available within Canada only
- Free shipping does not apply to express shipping.
- Certain oversize, heavyweight or high-ticket items and brands may not be available for shipping.
- Some remote areas of Canada can only be serviced by air delivery or other higher cost courier. In these cases free shipping is not available and extra shipping charges may apply. If extra shipping charges are required for your order we will contact you to confirm whether you’d like to pay the additional fees or cancel your order. If you don’t respond within 48 hours, your order will automatically be cancelled.
- We do not deliver products to a PO Box address. A street address is required, and products will be delivered with the appropriate courier to handle the item(s) that have been ordered.
Please note that Liptons Audio Video will not be liable for any delay that is due to factors beyond their control including, and not limited to, weather-related events, other uncontrollable shipping delays and breakdowns by the courier services that are beyond our control.
RETURNS, EXCHANGES & WARRANTY CLAIMS
If your product is damaged, defective, or dead on arrival you are eligible for a refund or exchange within 15 days of the product being delivered to you.
If you are not satisfied with your purchase and would like to request an exchange, please note the following:
- All returns and exchanges will only be accepted on products with no damage due to misuse and have all original packaging, accessories, manuals and the original sales receipt.
- Refunds paid by credit card/PayPal will be returned in the same method payment was received when possible. Wire Transfer payments will be refunded in the form of company check or E-Transfer. For exchanges with a difference in value, the balance will be charged or refunded in the same method as the original payment was received.
- Liptons Audio Video reserves the right to assess whether the product is defective or not. Products with physical damage will not be accepted for refund or exchange.
- Exchanges will be offered only on non-special order items with return shipping at the buyer's expense and must be shipped with insurance reflecting the transaction value and must ship via a trackable courier/delivery company. Exchanges will only apply to unopened products received in new condition
- Products with non matching serial numbers to either the packaging or the recorded Serial number associated with the transaction are not eligible for refunds or exchanges
- Products with modified or missing serial numbers/UPC codes or other identifying information are not eligible for refunds or exchanges
- Products that are not returned with all original packaging, equipment, accessories, manuals and software will not be refunded or will be charged a restocking fee at the discretion of Liptons Audio Video.
- Products must be new and show no signs of use. Any sign of use – Including installation, scratches or other signs of use such as physical marking, painted grills, screw holes, cut wires or similar would not be returnable
- Equipment sustaining damage from operation or misuse will be deferred to the manufacturer's warranty and replacement policies.
- Replaced items will be exchanged for the same model
- If a product you purchased from us proves to be defective within 15 days from purchase, we will replace it with an equivalent new unit at no charge. If the item is returned through shipping, the exchange will be processed once we receive the parcels & confirm that the product is not working. Exchange processing will take 10-20 business days from the day we receive the parcel.
Final Sale Items/Exclusions
- Special order items including cut to length cabling and custom furniture
- Headphones/earbuds/in-ear headphones for hygienic reasons
- Turntable cartridges/styli
- Projector lamps
- Installed in-ceiling, in-wall speakers or subwoofers
- No refunds or exchanges on products purchased for commercial use.
- Clearance, consignment items.
Online Order Returns/Exchanges Process
Please contact us to begin our online return process at info@liptons.ca. Once we have received the details about your order, we will generate a Return Merchandise Authorization (RMA) number and send you the RMA form to be completed and sent back with the parcel.
Pack the item back in its original packaging with all parts, accessories and manuals. We recommend packing the item into an additional box meant for shipping. Return shipping costs are the responsibility of the customer. Any damages that incur during return shipping will also be the responsibility of the customer.
In the event the item was offered free shipping, the original shipping charges and handling fees, for the returned item(s), will be deducted from the refund. If the item is refused and returned to Liptons Audio Video without record of cause and evidence of damage any return freight costs will also be deducted from the refund.
In Store Returns & Exchanges
Returns on damaged, defective and DOA products, as well as exchanges can be made in store. Please note our store hours https://liptons.ca/pages/contact and be sure to bring your receipt or online order confirmation.
Product Warranty
All new products carry full manufacturer warranty which varies for each product category and manufacturer. Refer to the manufacturer’s warranty information for exact details.
Demo products come with either the full manufacturer warranty or the balance of manufacturer warranty unless otherwise specified.
Open Box products come with either the full manufacturer warranty or the balance of manufacturer warranty unless otherwise specified.
Used and Consignment pieces will have individually specified warranty. If no warranty is listed, no warranty is available, but the unit has been tested in store and determined to be working properly unless otherwise specified.
Installation Warranty
All Liptons Audio Video installations come with a one-year warranty against workmanship performed by us. Defective equipment covered under manufacturer warranty is subject to a removal and reinstallation charge of one hour at our current installation rates. Installation warranty claims can be made within one year of installation date by phone at 905-898-7133 or email at info@liptons.ca
If you have any questions or concerns regarding product returns, exchanges and warranty claims, please call is at 905-898-7133 or email info@liptons.ca
