McIntosh Labs
Product Description
Named to the Computer Audiophile Suggested Hardware list
Winner of Secrets of Home Theater and High Fidelity 2017 Thumbs Up Award
The D1100 Digital Preamplifier is a reference level stereo preamplifier and digital-to-analog converter (DAC). Its 8-channel, 32-bit DAC is used in Quad Balanced mode with half of it dedicated to the left audio channel and the other half to the right channel. It’s the most advanced DAC we’ve ever used and delivers an unprecedented level of performance so that all your digital music is reproduced with exceptional accuracy and authenticity.
Enough inputs - 9 to be exact - are included to keep even the largest digital system connected as 3 optical, 3 coaxial (2 RCA and 1 BNC), plus 1 each of MCT, AES/EBU and USB inputs are on board. The USB input accepts up to 32-bit/384kHz signals and supports DSD64, DSD128, DSD256, DXD 352.8kHz and DXD 384kHz playback1. All the other inputs accept up to 24-bit/192kHz. The MCT input is a McIntosh exclusive and allows for enjoying to the high resolution audio found on SACDs via the MCT500 SACD/CD Transport. Three sets of balanced and unbalanced stereo outputs connect the D1100 to your system. One set of outputs has fixed volume while the other 2 have variable volume; the variable outputs can also be switched on and off for additional user configurability.
The D1100 "has a way of reproducing music in an incredibly engaging, yet transparent style... The sound quality of a wide range of music played through the D1100 was rich, vibrant and lush, yet incredibly detailed." Named to the Computer Audiophile Suggested Hardware (CASH) List. - Computer Audiophile
The D1100 is designed for ease of use: all inputs can be renamed; its 4 data ports and 4 power control triggers are fully programmable; and it has both IR and RS232 external control. For personal listening, Headphone Crossfeed Director (HXD®) will bring a new depth and spatiality to your music.
The D1100 is a full featured, fully functional self-contained unit that can be used independently of any other preamplifier. But thanks to McIntosh’s engineering prowess, it can also be connected to and used in tandem with its analog equivalent, the C1100 Vacuum Tube Preamplifier2. Combining the two together with the included umbilical cable creates the definitive analog and digital stereo preamplifier. When connected, the C1100 takes over all control of the D1100 resulting in a single and easy to use interface. Like the C1100, the D1100’s left and right audio channels and power supplies are electrically isolated from each other to produce true dual mono operation when used either by itself or with the C1100. This isolation delivers absolute stereo separation and sonic purity.
"Through the D1100, I was sitting in the best seat in the concert hall. Through my [current preamp], I was clearly listening to a recording of a live event... Amazing bass, a beautiful midrange, detailed and airy treble, stunning imaging, and an expansive soundstage. It brought out the best qualities of my speakers and made them sound better than I had ever heard them before." - Secrets of Home Theater and High Fidelity
The D1100 is one of many McIntosh products to receive Roon Tested designation from Roon Labs. As a Roon Tested partner, McIntosh has provided equipment to Roon for testing with a variety of different operating systems and computers, and shared information about its design and capabilities.
It’s housed in a beautifully polished stainless steel and hairline brushed black Titanium stainless steel chassis – the same as the C1100 so the two will seamlessly blend with each other if used together. A black glass front panel, blue meters, knobs, an illuminated logo and brushed aluminum end caps complete the ageless McIntosh look. It can be paired with a variety of amplifiers, room correction devices, speakers, CD players, streaming audio players and other source components to make a complete home audio system. Contact your local dealer to learn more.
1) Please see Downloads tab for required driver that must be installed on Windows based computers (if an Apple based computer is used, no additional driver is required). See Owner's Manual for driver instructions.
2) The C1100 firmware will need to be updated to its latest version for proper operation with the D1100.
Shipping
SHIPPING & PROCESSING
We offer free regular shipping on most orders of $150 and above (before applicable taxes, fees and promotional discounts). Some restrictions may apply.
Televisions, projector screens, seating and furniture are only available for in store pickup or local delivery only. Click to see delivery radius here.
Clearance items and trade-in/consignment items do not qualify for free shipping.
All new products are shipped in their original manufacturer's cartons with appropriate packaging (unless otherwise specified) and are able to be shipped anywhere without concern for damage of the product due to shipping.
All shipments are insured for the value of the transaction from shipping damages.
If the shipment arrives substantially damaged, the shipment should be photographed, refused, and you should contact the store at 905-898-7133 immediately.
Any shortage or internal damage must be reported within 48 hours via email to info@liptons.ca. If internal product damage is found, we will contact you with return and replacement instructions and options.
Processing/Shipping Time
Orders are typically processed within 2 business days. Please note that orders placed after 1pm EST are processed the next business day.
- Standard Delivery for in stock items is between 2-3 business days in Ontario & Quebec, 3-5 business days for Eastern Canada and 4-7 business days for Western Canada. Northern or remote Canadian customers should contact us to confirm shipping availability and costs. During peak sales periods (for example Black Friday, Cyber Monday and Boxing Day/Week) up to an additional 5 (five) business days may be needed.
- Items not in stock will be shipped to our Newmarket store and then shipped to you. Turnaround time may depend on the manufacturer/distributor. If a manufacturer or distributor has stock of the item, then we can normally expect to receive the product within 10 business days at which point we will immediately ship it to you.
- If we become aware that delivery time to you will exceed 16 business days we will contact you to confirm the order or review options.
Restrictions
The following are our shipping restrictions:
- Shipping available within Canada only
- Free shipping does not apply to express shipping.
- Certain oversize, heavyweight or high-ticket items and brands may not be available for shipping.
- Some remote areas of Canada can only be serviced by air delivery or other higher cost courier. In these cases free shipping is not available and extra shipping charges may apply. If extra shipping charges are required for your order we will contact you to confirm whether you’d like to pay the additional fees or cancel your order. If you don’t respond within 48 hours, your order will automatically be cancelled.
- We do not deliver products to a PO Box address. A street address is required, and products will be delivered with the appropriate courier to handle the item(s) that have been ordered.
Please note that Liptons Audio Video will not be liable for any delay that is due to factors beyond their control including, and not limited to, weather-related events, other uncontrollable shipping delays and breakdowns by the courier services that are beyond our control.
RETURNS, EXCHANGES & WARRANTY CLAIMS
If your product is damaged, defective, or dead on arrival you are eligible for a refund or exchange within 15 days of the product being delivered to you.
If you are not satisfied with your purchase and would like to request an exchange, please note the following:
- All returns and exchanges will only be accepted on products with no damage due to misuse and have all original packaging, accessories, manuals and the original sales receipt.
- Refunds paid by credit card/PayPal will be returned in the same method payment was received when possible. Wire Transfer payments will be refunded in the form of company check or E-Transfer. For exchanges with a difference in value, the balance will be charged or refunded in the same method as the original payment was received.
- Liptons Audio Video reserves the right to assess whether the product is defective or not. Products with physical damage will not be accepted for refund or exchange.
- Exchanges will be offered only on non-special order items with return shipping at the buyer's expense and must be shipped with insurance reflecting the transaction value and must ship via a trackable courier/delivery company. Exchanges will only apply to unopened products received in new condition
- Products with non matching serial numbers to either the packaging or the recorded Serial number associated with the transaction are not eligible for refunds or exchanges
- Products with modified or missing serial numbers/UPC codes or other identifying information are not eligible for refunds or exchanges
- Products that are not returned with all original packaging, equipment, accessories, manuals and software will not be refunded or will be charged a restocking fee at the discretion of Liptons Audio Video.
- Products must be new and show no signs of use. Any sign of use – Including installation, scratches or other signs of use such as physical marking, painted grills, screw holes, cut wires or similar would not be returnable
- Equipment sustaining damage from operation or misuse will be deferred to the manufacturer's warranty and replacement policies.
- Replaced items will be exchanged for the same model
- If a product you purchased from us proves to be defective within 15 days from purchase, we will replace it with an equivalent new unit at no charge. If the item is returned through shipping, the exchange will be processed once we receive the parcels & confirm that the product is not working. Exchange processing will take 10-20 business days from the day we receive the parcel.
Final Sale Items/Exclusions
- Special order items including cut to length cabling and custom furniture
- Headphones/earbuds/in-ear headphones for hygienic reasons
- Turntable cartridges/styli
- Projector lamps
- Installed in-ceiling, in-wall speakers or subwoofers
- No refunds or exchanges on products purchased for commercial use.
- Clearance, consignment items.
Online Order Returns/Exchanges Process
Please contact us to begin our online return process at info@liptons.ca. Once we have received the details about your order, we will generate a Return Merchandise Authorization (RMA) number and send you the RMA form to be completed and sent back with the parcel.
Pack the item back in its original packaging with all parts, accessories and manuals. We recommend packing the item into an additional box meant for shipping. Return shipping costs are the responsibility of the customer. Any damages that incur during return shipping will also be the responsibility of the customer.
In the event the item was offered free shipping, the original shipping charges and handling fees, for the returned item(s), will be deducted from the refund. If the item is refused and returned to Liptons Audio Video without record of cause and evidence of damage any return freight costs will also be deducted from the refund.
In Store Returns & Exchanges
Returns on damaged, defective and DOA products, as well as exchanges can be made in store. Please note our store hours https://liptons.ca/pages/contact and be sure to bring your receipt or online order confirmation.
Product Warranty
All new products carry full manufacturer warranty which varies for each product category and manufacturer. Refer to the manufacturer’s warranty information for exact details.
Demo products come with either the full manufacturer warranty or the balance of manufacturer warranty unless otherwise specified.
Open Box products come with either the full manufacturer warranty or the balance of manufacturer warranty unless otherwise specified.
Used and Consignment pieces will have individually specified warranty. If no warranty is listed, no warranty is available, but the unit has been tested in store and determined to be working properly unless otherwise specified.
Installation Warranty
All Liptons Audio Video installations come with a one-year warranty against workmanship performed by us. Defective equipment covered under manufacturer warranty is subject to a removal and reinstallation charge of one hour at our current installation rates. Installation warranty claims can be made within one year of installation date by phone at 905-898-7133 or email at info@liptons.ca
If you have any questions or concerns regarding product returns, exchanges and warranty claims, please call is at 905-898-7133 or email info@liptons.ca
